We're here
for you

Say
Yas!

We're here
for you

Frequently Asked Questions

Find answers to the most commonly asked questions. Whether you’re looking for quick solutions or detailed explanations, our frequently asked questions section has the information you need to guide you through.

Our Combo plans combine voice, SMS, and data solutions tailored to the needs of professionals. They offer maximum flexibility, allowing your teams to stay connected at all times, whether locally or internationally.

The M2M solution enables your connected devices to communicate with each other via the mobile network. This is ideal for remote management of your equipment, such as IoT sensors, ensuring secure and real-time data transmission.
We offer international roaming plans that guarantee uninterrupted connectivity for your teams, with competitive rates for calls, SMS, and data in several partner countries.
Fiber optic provides an ultra-fast and stable connection, ideal for businesses requiring high and consistent bandwidth, while the 4G/5G modem offers a flexible and mobile solution for fast internet connections without complex physical installations.
Dedicated Internet is an exclusive connection for your business, offering guaranteed bandwidth and high availability. It’s ideal for businesses with high performance, security, and service continuity needs.
We provide various interconnection solutions such as leased lines, private networks (MPLS VPN), and interconnection solutions for fast and secure communications between your different sites.
Our solutions include advanced security features with firewalls, intelligent routers for optimized traffic management, and managed services with proactive monitoring and real-time alerting.

You can opt for our advanced security solutions such as:

Security Advanced: Continuous monitoring to protect your data, users, and infrastructure with proactive alerts.

Security Premium: Includes all the features of Security Advanced, plus additional layers of protection for maximum peace of mind.

Mobility Security: Secure access to WiFi services hosted in our datacenter, ensuring safe and reliable connectivity for mobile users.

Yes, with our Intelligent router solution, you benefit from automatic application routing optimization, automatic failover, and load balancing for better user performance across all your sites.

We provide a payment solution through our platform Mixx by Yas that allows immediate and secure transactions, with clear and traceable reports in real time. It is a convenient solution for payroll and bill payments, accessible 24/7.

Our online payment button allows your customers to securely pay for their purchases. With our secure API, you can easily integrate this feature into your e-commerce site and benefit from simplified transaction management.
Yes, we offer mobile or data packages specifically designed for small and medium enterprises (PRO & SMEs), including mobile, internet, and connectivity solutions, as well as tailored financial services to facilitate their growth and optimize their productivity.
For large enterprises and governmental organizations, we provide comprehensive connectivity solutions (fiber optic, Intelligent router, VPN), advanced security services, and customized data and payment management solutions.
Yes, we have specific offers for WHOLESALE players, ensuring reliable interconnection, high-level infrastructure solutions, and dedicated customer service for optimal management of their connectivity and network needs.
You can contact us through our online form, by phone, or visit one of our agencies. Our team will be happy to provide you with a personalized quote and detailed information tailored to your specific needs.
Yes, our technical support is available 24/7 to assist our business clients. We also offer managed services with proactive monitoring to prevent and quickly resolve any network incidents.